Privacy Policy

Last Updated: 19 September 2023

1. Introduction

Welcome to eMuCollections, the museum collections management software developed by Electronic Museum Collections. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our software and services.

2. Information We Collect

We collect the following types of information:

2.1. Personal Information

  • When you register for an eMuCollections account, we may collect your name, email address, and other contact details.
  • If you make a purchase, we may collect billing information such as credit card details.
  • When you use our software, we may collect information related to your interactions, including log data and device information.

2.2. Collection Data

  • Information you provide while using eMuCollections, including data related to museum collections, membership records, and event management.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With trusted third-party service providers who help us deliver our services. For example, we use Zoho Corporation Pvt. Ltd. as our third-party processor for invoices and Block, Inc., Squareup Pte. Ltd. as our payment processor. These service providers may have access to certain personal information to facilitate their services, but they are obligated to protect it and use it only for the purposes of providing their services.
  • In response to legal requests or to protect our rights, privacy, safety, or property.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our software and services.
  • To process payments and manage your account.
  • To communicate with you about our software updates, events, and other relevant information.
  • To respond to your inquiries and provide customer support.
  • To analyze usage patterns and improve the user experience.

6. Your Choices

You have the following rights regarding your personal information:

  • You can access, correct, update, or delete your personal information by logging into your eMuCollections account or contacting us.
  • You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails. Please note that while you may opt out of promotional emails, we may still use your contact details to send you important information related to your account, software updates, or changes to our policies, as necessary for the operation of our services.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or by other means.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Electronic Museum Collections
ABN: 78 742 202 150
Email: [email protected]

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Australia.